Single Pane of Glass: Why Does It Matter For Modern Businesses?Emily Dang
In today’s fast-paced business world, organizations are relying more and more on technology to achieve their goals. As a result, managing and monitoring complex IT environments has become an essential part of ensuring the smooth running of an organization. However, this task can be quite challenging, especially when multiple systems, services, and applications are involved. This is where the concept of single pane of glass comes into play.
What is a Single Pane of Glass?
- System-level data analysis: Organizations can use a single pane dashboard to access system-level analytics that deliver insights from operational data from every device in their IT environment. This allows businesses to make critical decisions, like whether to invest in new technology, upgrade existing security protocols, or increase the amount of networking or compute resources in the field.
- Remote device management: IT teams can also use single pane consoles to remotely manage IoT devices. This is especially helpful in cases where connected devices are deployed at locations with little on-site technical support or are placed in locations that are difficult or expensive to reach. With cloud management solutions, the graphical user interface of individual devices can be accessed through a centralized console, no matter where those devices are deployed.
Why Do You Need It?
IoT devices are often deployed at remote sites, making even the most routine security and management tasks a logistical headache and a financial liability. With single pane of glass cloud management solutions like Digi Remote Manager, organizations can reap the benefits of innovative, IoT-enabled use cases that automate processes, enable predictive maintenance, reduce cybersecurity risks, improve operational efficiency and reduce carbon footprint.
Managing the security and operability of thousands of devices from a single console has become a critical business capability in light of:
- The growing prevalence of IoT in smart cities applications, including connected street lighting systems, traffic management, connected vehicle communications in public transportation
- Rapid growth of distributed industrial IoT networks across verticals from manufacturing to oil and gas, water/wastewater, utilities and agriculture
- Advances in smart vehicle technology, accelerated by the shift to 5G networks
- The shift to hybrid and remote workforces that rely on virtual private networks
Additionally, companies are increasingly relying on edge computing and IoT devices to take advantage of advances in artificial intelligence and machine learning (AI/ML). With IoT devices deployed on factory floors, across the supply chain and in vehicles, AI/ML applications can be used to streamline production and transportation and implement predictive maintenance.
These innovative use cases can help organizations minimize unplanned downtime and operational costs while increasing productivity and efficiency. The single pane of glass approach provides mission-critical visibility and access, with notifications and alerts to network management teams 24/7/365.
What Are The Benefits of Single Pane of Glass?
The increased implementation of IoT in distributed environments, from remote industrial sites to smart city infrastructure and transportation, has made it imperative to have a scalable and seamless method of monitoring.
With single pane of glass monitoring capabilities, organizations can expand their edge computing footprints and more sustainably scale IoT fleets without compromising security requirements. In fact, single pane of glass security is a clear benefit, as organizations can have automated reports, instant visibility across the network, and automated remediation, as we will discuss with regard to Digi Remote Manager.
Manufacturing, healthcare and even retail companies are deploying thousands of Internet of Things (IoT) devices to support a range of needs from automation to edge computing capabilities to remote out-of-band access. To implement such capabilities successfully, these organizations need IT management solutions that increase visibility and simplify routine monitoring and security tasks for operations teams.
From developers and cloud operators to cybersecurity teams, everyone involved in designing, deploying and maintaining connected devices needs access to operational data that’s often generated across multiple IT footprints. Single pane of glass solutions can streamline how operational data is accessed, shared and used, including:
- Security incidents and vulnerability detection
- Network performance, including data throughput and latency
- User and device access and authentication
- Application usage and performance
- Compliance with security policies
- Software updates and patches
For organisations with distributed wireless networks, Digi Remote Manager (Digi RM) offers the single pane of glass cloud management and monitoring needed to streamline device deployment and asset management.
Single Pane of Glass Solution: Digi Remote Manager
With single pane of glass solutions, organisations can use automation and integration tolling to increase connected device security and performance at scale. The right IoT device management solution will allow any organization to treat entire fleets of IoT devices as a single, connected system or platform.
For organisations with distributed wireless networks, Digi Remote Manager (Digi RM) offers the single pane of glass cloud management and monitoring needed to streamline device deployment and asset management. With Digi RM, network management and IT teams can simplify how they monitor device security and deploy firmware updates and feature enhancements.
Automated, Simplified IoT Management
To streamline IoT device management at scale, organisations need more than a single pane view of their entire network; they also need to be able to offload operational burden with automation. Digi RM allows organisations to automate common operational tasks, including configuration management, security updates and more.
While Digi RM allows organisations to update entire groups of devices at once, users can easily access and manage user interfaces for individual devices like any of Digi’s cellular routers for industrial, enterprise or transporation use cases. The platform’s drag-and-drop graphical interface simplifies critical security tasks, whether a network manager needs to fix an isolated incident, rollout a firmware upgrade across the entire deployment, or automate processes including configuration management and security monitoring.
Threat Mitigation and Disaster Recovery at Scale
Managing security and risk mitigation for thousands of devices can be incredibly time-consuming, and the repetitive tasks involved can make these processes ripe for security risks introduced by inevitable human error. Organisations can overcome these challenges with Digi Remote Manager, which turns distributed IoT deployments into a single intelligent network.
Your team can depend on the platform’s real-time alerts to monitor IoT devices for security breaches and vulnerabilities. And you can implement software-defined security policies that automatically ensure necessary firmware upgrades, patches and device reboots. This not only helps eliminate some of the most common gaps in your security but also leaves your IT staff with more time to focus on high-value work.
Integrated Risk Management with Digi TrustFence
An IoT network is only as secure as its weakest link, so ensuring secure authentication of all your connected devices is critical. Digi cellular and embedded solutions are designed based on a “defense in depth” approach to IoT security, with the Digi TrustFence® security framework and optional add-on security services.
Digi’s IoT solutions deliver certificate-based authentication and provisioning to ensure that data is accessed and transmitted securely across your entire network. Additionally, Digi TrustFence supports two-factor authentication, which means devices integrated with third-party applications and application programming interfaces (APIs) are continuously validated.
If you’re a Digi customer who’s in the middle of rolling out projects that require a Remote Monitoring and Management System like Digi Remote Manager, SAPPLY can help you. We also hold a significant inventory of other Digi routers and products in SAPPLY’s local warehouse available for any urgent requirements you may have.
Contact us today so we can help you plan your project deliveries and transition you across to the next bestseller from Digi.